Frequently Asked Questions about Jubilo
Here you’ll find all the answers about your gallery.
General information
Collapsible content
What is Jubilo?
Jubilo is a wedding photo app with no download required. Guests scan your QR code and upload photos and videos into your shared gallery.
Do guests need an app?
No. There is no app and no login required.
Open the camera, scan the QR code, enter your first name – done.
Usage
Collapsible content
Does it work for older guests?
Yes. Jubilo is extremely easy to use – even guests aged 60+ had no problems.
Can guests upload multiple photos & videos?
Yes, unlimited. And in original quality.
Events & Albums
Collapsible content
Can we use Jubilo for multiple events?
Yes, of course. Many couples create albums for the rehearsal dinner, civil ceremony, wedding and brunch.
How long does our gallery run?
12 months from the first upload. Not from the purchase date.
Download & access
Collapsible content
Can guests download everything?
Yes. Individual downloads are always possible.
As the admin, you can also receive a complete download.
Who can see the photos?
Only you and your guests.
You can also set individual albums to private.
Order & delivery
Collapsible content
How quickly do we receive the QR code?
The table cards arrive within 1–3 business days.
Upon request, we can send you your admin link immediately.
Can we also buy at short notice?
Yes, even on the wedding day.
You can use the digital QR code immediately, just send us a quick message and we will send you the admin link.
Support
Collapsible content
What if we need help?
Message us on WhatsApp - we reply quickly, even in the evenings and on weekends.
Can we also buy at short notice?
Yes, even on the wedding day.
You can use the digital QR code immediately — just send us a short message and we’ll send you your admin link.